Privacy Policy

Last updated: 01 June 2026

1. Introduction

Crosbie Executive Support respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our virtual assistant and business support services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Crosbie Executive Support provides virtual assistant, executive support, administration, diary management, systems support and business organisation services.

For the purposes of data protection law, we are the data controller responsible for your personal information.

Business name: Crosbie Executive Support
Email: amanda@crosbieexec.com
Website: https://www.crosbieexec.com

 

3. Information We Collect

We may collect and process the following information:

Information you provide to us:

  • Name
  • Email address
  • Telephone number
  • Business name
  • Job title/role
  • Information provided through contact forms, enquiries or consultations
  • Details relating to your business support requirements

Information collected automatically:

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited and interaction with our website

This information may be collected through cookies or analytics tools.

 

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Provide virtual assistant and business support services
  • Manage client relationships
  • Communicate regarding projects, services and appointments
  • Provide invoices and manage payments
  • Improve our website and services
  • Maintain business records
  • Meet legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

 

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate interests

Where processing is necessary to operate and improve our business and provide services.

Contract

Where processing is required to deliver services you have requested.

Consent

Where you have provided permission, such as subscribing to communications or submitting an enquiry.

Legal obligation

Where we are required to retain information for legal, accounting or regulatory purposes.

 

6. Client Data and Confidential Information

As part of our services, clients may provide access to confidential business information, including documents, systems, calendars, emails or operational information.

We treat all client information as confidential and only access, process and use information necessary to provide agreed services.

We take appropriate measures to protect client information, including:

  • Secure access methods
  • Password protection
  • Appropriate use of business systems
  • Limiting access to information where possible

We do not sell, share or use client information for marketing purposes.

 

7. Sharing Your Information

We will only share your information where necessary, including with:

  • Trusted service providers who support our business operations
  • Technology providers used to deliver services
  • Professional advisers (such as accountants or legal advisers)
  • Authorities where legally required

We ensure appropriate safeguards are in place when third parties process personal data on our behalf.

 

8. Data Storage and Security

We take reasonable steps to protect your personal information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration

Information may be stored electronically using secure systems and platforms.

While we take appropriate precautions, no online system can be guaranteed to be completely secure.

 

9. How Long We Keep Your Information

We retain personal information only for as long as necessary.

Client and financial records may be retained to meet legal and accounting requirements.

Information that is no longer required will be securely deleted.

 

10. Your Data Protection Rights

Under UK GDPR, you have rights including:

  • The right to access your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your data where applicable
  • The right to restrict or object to processing
  • The right to withdraw consent where processing is based on consent

To exercise your rights, contact:

amanda@crosbieexec.com

 

11. Cookies

Our website may use cookies to improve functionality and understand visitor behaviour.

Cookies may collect information such as website traffic and user preferences.

You can manage or disable cookies through your browser settings.

 

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and recommend reviewing their privacy policies separately.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

 

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Crosbie Executive Support

Email: amanda@crosbieexec.com
Website: https://www.crosbieexec.com